The problem
What was breaking
Calls after 8 PM went unanswered, sending patients to competitors for refills.
All workIllustrative scenario
WP
Healthcare · GCC · 5-week deployment
Wadi Pharma Group
AI Voice Agents
An Arabic-and-English voice agent covers refills, directions and appointment booking after hours.
Bold result
89% of after-hours calls answered by AI
After-hours calls answered
0%
More refill revenue
0%
The approach
How we thought about it
We deployed a bilingual AI voice agent for after-hours coverage, booking appointments and logging refill requests into the pharmacy system.
The AI system
What we deployed
- Bilingual (EN/AR) inbound voice agent.
- Refill request capture and pharmacist handoff.
- Appointment booking with calendar sync.
What AIROS runs for them now
The engine, still running.
- The voice agent covers every hour reception can't.
Want a result like this?
Talk to AIROS about your funnel — or book a call and we'll walk you through the plan.
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