An eight-hour nightly dispatch shift became a fifteen-minute task.

Bold result

8 hours of nightly dispatch → 15 minutes

Nightly dispatch time (was 8 hrs)

0 min

Dispatch time removed

The problem

What was breaking

Every evening after 6 PM the team spent around eight hours building pick-up and drop-off lists by hand, then relaying routes to drivers. It capped how many passengers the business could take on.

The approach

How we thought about it

We built a CRM where customers make their own booking entries. The system compiles the passenger database into route sheets and automatically issues each driver a PDF for the night.

The AI system

What we deployed

Customer self-entry for pick-up and drop-off bookings.
Automatic route compilation from the live passenger database.
Auto-generated driver PDF route sheets.

What AIROS runs for them now

The engine, still running.

Customers book themselves; the CRM builds the routes.
Drivers receive their route PDF automatically each evening.

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